At Advanced Orthodontic Specialists, we are committed to excellence! We understand the importance of providing the highest level of patient care and recognize the success of our work is measured by each patient’s experience. It is our pledge to deliver exceptional customer service from your first phone call to the day you see your new smile.
EVERY SMILE STARTS WITH AN INITIAL CONSULTATION!
It is our goal to make sure your visits with us are both pleasant and informative. Your initial consultation appointment will consist of an examination and digital diagnostic scan which aid the discussion of potential treatment options. This important visit will address the orthodontic needs of you or your child. You will also receive information regarding the timing and length of treatment as well as cost breakdown and payment options.
During your initial consultation appointment we will:
- Review your dental and medical history forms
- Complete a comprehensive oral exam
- Capture a digital diagnostic scan to determine whether treatment is necessary
- Discuss your customized treatment plan
- Review all financial information including our flexible payment options and your available insurance benefit
What happens after the initial consultation appointment?
It is our promise to provide excellent care by assessing and treating each patient as a unique individual. We understand the importance of providing options and serving the patient within the confines of their specific needs and desires. Dr. Bicknell and our team take great pride in thoroughly explaining each patient’s treatment options and communicating the steps following the consultation appointment based on the chosen treatment path.
VISITING THE DENTIST DURING ORTHODONTIC TREATMENT
At Advanced Orthodontic Specialists, we take great pride in the relationships that we have established with a number of general dental practices. Relationships that are a result of our commitment to coordinate with each patient’s family dentist throughout the course of their orthodontic treatment. Dr. Bicknell believes that it is essential for each patient to maintain a strong relationship with their dentist during orthodontic treatment for routine dental checkups and cleanings. Our practice will coordinator with your dentist throughout your orthodontic journey; providing treatment recommendations, progress updates and retention suggestions. If you have not established a relationship with a dental practice and would like our team to help with your efforts, we would be more than happy to provide you with the contact information of a dentist in your area whom we have worked with in the past.